Shopify vs. commercetools
Commerce gets unstuck on Shopify
Increased agility
Capitalise on market opportunities faster
37% faster than the average competitor
Shopify simplifies implementation

“With support from Woolman, our fantastic Tech team replaced 59 storefronts into 12 Shopify stores with integrations to ERP, PIM, CSM and Personalisation tools in just 5 months. That says something about the improved speed in time-to-market.”
37%A new Shopify storefront can be implemented 37% faster than with the average competitor.*
*According to research commissioned by Shopify and conducted November 2023 to February 2024 by a leading independent consulting firm to study TCO across major platforms in North America.
21,000+ apps in the Shopify App Store
Your commerce stack, your way

We felt confident that Shopify’s ecosystem would be able to support our changing needs through changing market trends, industry shifts, and evolving consumer behaviors.
Empower your developers
Ship code that makes a greater impact
There is a lot to consider in a retail business as large as JB Hi-Fi is. We have many different types of SKUs of many different sizes, 200 stores, and several channels. So we think very carefully about how we use APIs to compartmentalize the functions of the business. That’s really important with Shopify. We can break up the problem space, from pricing and product, all the way to fulfillment. Shopify fits in with that architecture really, really well.
Unlock business users
Everyone gets more done on Shopify

“With Shopify now managing the ecommerce complexities for us, our team is fully dedicated to solving technical challenges, fostering product innovation, and delivering exceptional value to our customers through the Molekule app.”
99.9% platform uptime during the biggest flash sales
Shopify gives you a stronger foundation for innovation
1.8xShopify stores render 1.8x faster on average than stores on other platforms.
35%Expanded servers and added functionality made Shopify’s storefronts 35% faster.
Shopify provides a great foundation, taking ownership over optimising the hosting environment (CDN, caching, load balancing, security, etc.), which frees our teams up to focus on frontend performance.
Return on Investment (ROI)
A clearer, faster path to revenue growth
150+ product updates twice a year
Strong commerce functionality by default
By not having to worry about scale, capacity or performance, we can spend more time enhancing the customer experience and optimizing our deal pricing strategy.
Better TCO
Reduce ongoing costs with Shopify
*According to research commissioned by Shopify and conducted November 2023 to February 2024 by a leading independent consulting firm to study TCO across major platforms in North America.
15% better checkout conversion
Make the world’s best-converting checkout your own
We know [Shopify Checkout] works well. It’s doing its thing. We don’t have to focus on it. We don’t have to worry about it.
36%Shopify’s overall conversion rate outpaces the competition by up to 36%.*
10%higher conversion rate on Shop Pay than other accelerated, one-page checkouts.*
5%more low funnel conversions with Shop Pay.*
*Based on a study completed in April 2023 in partnership with a Big Three management consulting company.
Platform flexibility
Build the way you want
Front-end optionality
Create the online experiences your customers crave
Our culture of innovation has meant we’ve always been first movers. Switching to Shopify kept us ahead of the curve—the flexibility and ease of use helped us capitalise on the ecommerce boom.
Backend extensibility
A more streamlined and efficient back end
Shopify represents ease of use, scalability, and flexibility. We’re seeing ease of use and insights in the back end. And we’re seeing the same ease of use on the front end with the customer experience. Shopify is able to deliver on both of those, and not a lot of platforms can say that.
Less maintenance, more value
Focus more on your business than your tech stack
We wanted to select an ecommerce platform that shipped with the operational capability we needed as standard. We didn’t want the maintenance overhead and cost of building a checkout and integrating different payment types. Shopify met the operational requirements of a global ecommerce business, gave us the highest converting checkout in the sector—out of the box—and allowed us to leverage the app ecosystem to bring new features and capabilities to market much faster.
Improve security
Managing your security posture is all risk, no reward
Shopify offers an integral platform that is secure. We don't have to worry about things like privacy, security, and we can focus more on what matters to our business, like content management, marketing, and product development.
*Learn more about Shopify’s PCI and SOC reports here.
Improve business continuity
Shopify future-proofs your tech stack
Analyst validation
Industry analyst recognition

Gartner® Magic Quadrant™
Shopify was named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Commerce Platforms, its fourth consecutive year as a Leader, and positioned highest for Ability to Execute.⁵

Forrester
Shopify was named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026, one of two Leaders in the evaluation and was designated a Customer Favorite.¹¹

Gartner® Critical Capabilities™
Shopify received the highest score in the AI-Enabled Commerce (3.33 out of 5) and B2C Digital Commerce (3.75 out of 5) use cases, and scored highest in the Composable and Agile Commerce use case, in the 2026 Gartner® Critical Capabilities for Digital Commerce Platforms.¹²

IDC market share
IDC ranked Shopify #1 in worldwide digital commerce applications market share for 2025, with 21.8% of revenue, up from 19.5% in 2024.¹³
14x more likely to implement on budget¹
Migrate with support from the world’s largest commerce partner ecosystem
$3.8 billionin Shopify Partner payouts for the year ending June 30, 2026¹⁶
90+Shopify Certified Technology Partners¹⁵
Featured migration partners
Shopify vs. commercetools comparison
| Buyer concern | Shopify | commercetools |
|---|---|---|
Total cost of ownership | Shopify 8% lower budgeted implementation costs than migrating to commercetools, on average¹; Shopify Plus starts at $2,300 USD a month¹⁷ | commercetools Order-based pricing quoted by sales, with no public list prices² |
Implementation time | Shopify Compared with migrating to commercetools: 10% faster, 29% more likely on time, and 14x more likely on budget, on average¹ | commercetools Baseline in Shopify's Time to Value study¹ |
Hosting and upgrades | Shopify Fully hosted SaaS; Shopify Editions highlights 150+ product updates twice a year⁹ | commercetools SaaS on Google Cloud and AWS, with versionless APIs updated through continuous delivery² |
Checkout | Shopify Built in, and converts 15% better on average and up to 36% better than the competition⁴ | commercetools commercetools Checkout, or a checkout built on its cart and order APIs² |
B2B | Shopify Wholesale and DTC on one platform; named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Commerce Platforms⁵ | commercetools Business units, associates, quotes, and approval flows² |
International selling | Shopify Sell in multiple countries from one store, with currency, language, and pricing set per market; Shopify Plus includes up to 9 free expansion stores for the same brand³ ¹⁷ | commercetools Countries, currencies, and languages set per project, with stores and channels per market² |
APIs and headless | Shopify Storefront and Admin APIs, Shopify Functions, and Hydrogen with Oxygen hosting³ | commercetools API-first, with REST and GraphQL APIs² |
AI features | Shopify Shopify Editions highlights 150+ product updates twice a year.⁹ Sidekick and Shopify Catalog are included, and Agentic Storefronts is enabled automatically for eligible stores. Terms and availability apply.⁸ When an AI-referred shopper lands on a product page, they convert about 80% better than an organic-referred shopper.¹⁰ | commercetools AI Hub connects brand logic to AI channels such as Gemini, Copilot, and ChatGPT; AgentSphere builds and governs commerce agents; Managed MCP Servers connect AI assistants to a project² |
Migration | Shopify CSV import, migration apps, and Shopify Partners, with bulk URL redirect imports to keep old links working³ | commercetools No dedicated Export API; export from the Merchant Center or query the HTTP API² |
Sources are listed in the numbered footnotes after the FAQ. commercetools facts are from commercetools' own pages, accessed October 23 and November 6, 2026.
Shopify vs. commercetools FAQ
Shopify vs. commercetools
Want better results? Switch to Shopify.
¹ Data from research commissioned by Shopify and published by EY (October 2025). All values are average. Data based on 300+ organizations surveyed with GMVs between $50-$500M+ across global key markets and seven competitor sets that migrated platforms within the past three years. Data from May 2022 to June 2025.
² commercetools, "Plans and pricing" (commercetools.com/pricing), "API-first commerce" (commercetools.com/api-commerce), "Agentic commerce" (commercetools.com/products/agentic-commerce), "AgentSphere" (commercetools.com/products/agentsphere), and "Getting started with cloud-native SaaS" (commercetools blog); commercetools documentation (docs.commercetools.com): "Compatibility and release lifecycle," "Checkout overview," "How B2B extends B2C," "Project configuration overview," "Import and export," "Connectors," "Merchant Center API," and "Managed MCP Servers overview." Accessed October 23 and November 6, 2026.
³ Shopify Help Center, "Getting started with markets," "Migrate to Shopify," "Creating and managing URL redirects," "Adding variants," and "Expansion stores"; Shopify.dev, "Storefront API" and "Hydrogen"; and Shopify Editions (shopify.com/editions). Accessed October 23 and November 9, 2026.
⁴ Study completed in partnership with a Big Three global management consulting company. Data based on a study completed in April 2023 (shopify.com/enterprise/blog/shopify-checkout).
⁵ Gartner, Magic Quadrant for Digital Commerce Platforms, Aditya Vasudevan, Penny Gillespie, Sandy Shen, Jason Daigler, Mike Lowndes, 19 October 2026 (shopify.com/resources/gartner-magic-quadrant). GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
⁶ Shopify investor materials. App count as of December 31, 2025. Global commerce is cumulative Shopify GMV since Shopify’s inception.
⁷ The Entrepreneur Effect (2026), shopify.com/entrepreneur. The US ecommerce market is based on US Census Bureau data (Quarterly Retail E-Commerce Sales, not adjusted) for 2025. Shopify market share represents sales by Shopify merchants based on Shopify’s 2025 US GMV, excluding merchant sales made through POS.
⁸ Shopify, Agentic Storefronts (shopify.com/agentic-storefronts). Agentic Storefronts is enabled automatically for eligible stores; terms apply.
⁹ Shopify Editions (shopify.com/editions). Shopify Editions ships twice a year; the Spring 2026 Edition included more than 150 updates.
¹⁰ Shopify first-party data, Q2 2026. Average for AI-referred and organic-referred sessions that landed on a product page on Shopify storefronts.
¹¹ The Forrester Wave™: Commerce Solutions, Q3 2026, July 22, 2026 (reprint.forrester.com/reports/the-forrester-wavetm-commerce-solutions-q3-2026-9989c1a9/index.html). Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications.
¹² Gartner, Critical Capabilities for Digital Commerce Platforms, Sandy Shen, Aditya Vasudevan, Mike Lowndes, Jason Daigler, Penny Gillespie, 20 October 2026 (shopify.com/resources/gartner-magic-quadrant). The Gartner disclaimer in ⁵ applies.
¹³ IDC Market Share: Worldwide Digital Commerce Applications Shares, 2025, doc #US54603626, June 2026, as reported on the Shopify Enterprise blog, "Shopify Ranked #1 For Worldwide Digital Commerce Applications Market Share" (shopify.com/enterprise/blog/shopify-market-share).
¹⁴ Based on internal Shopify data for merchants active with B2B on Shopify between July 2022 and October 2024.
¹⁵ Shopify Technology Partner Directory (shopify.com/plus/partners/technology), which listed 95 Certified Technology Partners when accessed November 9, 2026.
¹⁶ The Entrepreneur Effect (2026), shopify.com/entrepreneur. Shopify Partner payouts for the year ending June 30, 2026, from Shopify partner payout records.
¹⁷ Shopify pricing (shopify.com/pricing), accessed November 9, 2026. Shopify Plus is available on one-year and three-year terms. Shopify Plus pricing is in US dollars; the 0.2% fee applies when you use a third-party payment provider instead of Shopify Payments.