Shopify vs. commercetools

Commerce gets unstuck on Shopify

Shopify gives you the tools you need to get to market quickly without compromising on flexibility.

Why Shopify

Four reasons brands are switching

  1. 1
    Increased agility

    Capitalise on new market opportunities faster with Shopify.

  2. 2
    Better ROI

    Get more for your money with Shopify’s best-in-class commerce capabilities.

  3. 3
    Flexibility without complexity

    Get the flexibility you need without the burden of building everything yourself.

  4. 4
    Less maintenance, more value

    Focus on building your core business instead of your tech stack.

Increased agility

Capitalise on market opportunities faster

Getting to market quickly is critical, which is what makes building a solution from scratch so risky. Brands on Shopify don’t need to choose between flexibility and agility thanks to our feature-rich platform and the ability to build from scratch when needed. Our massive ecosystem of prebuilt extensions and integrations allow you to move quickly, experiment broadly, and stay on the cutting edge of commerce—all without the increased risks of building a custom solution on commercetools.

37% faster than the average competitor

Shopify simplifies implementation

Shopify allows brands to launch new stores and implement features fast thanks to our powerful infrastructure components and the largest ecosystem of apps, integrations, and SIs in commerce. Shopify also makes the migration process easier with our intuitive UI, library of easy-to-use data migration tools, and world-class launch and professional services teams.
Eight watches sold by Daniel Wellington, in a variety of sizes, shapes, and colors.

“With support from Woolman, our fantastic Tech team replaced 59 storefronts into 12 Shopify stores with integrations to ERP, PIM, CSM and Personalisation tools in just 5 months. That says something about the improved speed in time-to-market.”

Joakim Isaksson, Development Manager for DW Business Technologies, Daniel Wellington

37%A new Shopify storefront can be implemented 37% faster than with the average competitor.*

*According to research commissioned by Shopify and conducted November 2023 to February 2024 by a leading independent consulting firm to study TCO across major platforms in North America.

21,000+ apps in the Shopify App Store

Your commerce stack, your way

Shopify has the largest partner ecosystem in commerce, including top system integrators like Accenture, Deloitte, KPMG, and EY, plus hundreds of other vetted agency partners for complex builds. It also offers more than 21,000 apps as of December 31, 2025, each passing a rigorous 100-checkpoint review before entering the Shopify App Store. commercetools lists connectors in its Connect marketplace, where public connectors pass a certification process.²
Eight watches sold by Daniel Wellington, in a variety of sizes, shapes, and colors.

We felt confident that Shopify’s ecosystem would be able to support our changing needs through changing market trends, industry shifts, and evolving consumer behaviors.

Empower your developers

Ship code that makes a greater impact

You’ve built a world-class engineering team that wants to spend their time on projects that impact growth. Shopify’s technical infrastructure, software updates, and robust security posture ensures consistently high performance—and frees them up to write code that has a tangible influence on the bottom line. commercetools is API-first and headless, so your team connects the storefront and every other service to its commerce APIs.²

There is a lot to consider in a retail business as large as JB Hi-Fi is. We have many different types of SKUs of many different sizes, 200 stores, and several channels. So we think very carefully about how we use APIs to compartmentalize the functions of the business. That’s really important with Shopify. We can break up the problem space, from pricing and product, all the way to fulfillment. Shopify fits in with that architecture really, really well.

Unlock business users

Everyone gets more done on Shopify

Business users often rely too heavily on tech teams for simple tasks like creating new products or testing new promotions on a composable platform. Shopify gives more autonomy to all users through our intuitive back-office UI, allowing teams to experiment without adding to IT’s development backlog or inundating them with ad hoc requests.
Two HEPA air filters sold by Molekule, one white air filter and one gray air filter.

“With Shopify now managing the ecommerce complexities for us, our team is fully dedicated to solving technical challenges, fostering product innovation, and delivering exceptional value to our customers through the Molekule app.”

Rachel Beisel — Senior VP of Marketing, Molekule

99.9% platform uptime during the biggest flash sales

Shopify gives you a stronger foundation for innovation

Shopify is an engineering-led company that’s passionate about constantly innovating our infrastructure to ensure the best possible checkout experience for the millions of sites we power. Over the last three years, we’ve shipped 800 significant features and improvements, all with performance in mind. Most recently, we expanded our fleet of Google Cloud servers to locations across Europe and added functionality that made Shopify’s already-fast Storefronts, 35% faster. commercetools runs its commerce APIs as managed SaaS on Google Cloud and AWS.² On Shopify, hosting, SSL, and unlimited bandwidth are included in every plan.

1.8xShopify stores render 1.8x faster on average than stores on other platforms.

35%Expanded servers and added functionality made Shopify’s storefronts 35% faster.

Shopify provides a great foundation, taking ownership over optimising the hosting environment (CDN, caching, load balancing, security, etc.), which frees our teams up to focus on frontend performance.

Return on Investment (ROI)

Strong commerce functionality by default

Shopify’s out-of-the-box functionality includes a unique combination of APIs, infrastructure components, and native features such as checkout, subscriptions, and discounts. These tools are powerful, easy to use, and extensible by nature. While commercetools is known for being an empty toolbox with endless possibilities, it also forces brands to accept the burden of managing relationships with a long list of third-party vendors—then piece together the infrastructure required to make those applications and functions work together.

By not having to worry about scale, capacity or performance, we can spend more time enhancing the customer experience and optimizing our deal pricing strategy.

Better TCO

Reduce ongoing costs with Shopify

Developers are more productive on Shopify because they don’t need to build and maintain low-level systems. As they turn their attention to more critical projects, your overall maintenance costs and headcount overhead can drop significantly. According to research commissioned by Shopify and conducted by a leading independent consulting firm, our TCO is up to 36% better than the competition.* By comparison, a typical commercetools storefront requires large investments in engineering just to maintain critical commerce functionality—which can have a dramatic impact on TCO.

*According to research commissioned by Shopify and conducted November 2023 to February 2024 by a leading independent consulting firm to study TCO across major platforms in North America.

15% better checkout conversion

Make the world’s best-converting checkout your own

As abandoned cart rates continue to climb, it’s never been more important to get the checkout experience right. Shopify Checkout is the best-converting checkout experience in commerce out of the box.* It’s also customisable—and extensible.

We know [Shopify Checkout] works well. It’s doing its thing. We don’t have to focus on it. We don’t have to worry about it.

36%Shopify’s overall conversion rate outpaces the competition by up to 36%.*

10%higher conversion rate on Shop Pay than other accelerated, one-page checkouts.*

5%more low funnel conversions with Shop Pay.*

*Based on a study completed in April 2023 in partnership with a Big Three management consulting company.

Platform flexibility

Build the way you want

Shopify combines the benefits of purchasing a feature-rich platform with the flexibility to build custom experiences and solutions that meet your unique business requirements. Shopify is also not a rigid monolithic platform like Oracle and SAP, giving brands a unique combination of optionality, composability, and extensibility.

Front-end optionality

Create the online experiences your customers crave

Your customers have unique needs and shopping habits. Shopify gives you the flexibility to build the front-end experiences they want, however you want to build them. You can use our full platform or explore a headless or modular solution with Storefront API or Hydrogen + Oxygen, our official development stack for headless commerce.

Our culture of innovation has meant we’ve always been first movers. Switching to Shopify kept us ahead of the curve—the flexibility and ease of use helped us capitalise on the ecommerce boom.

Backend extensibility

A more streamlined and efficient back end

Shopify gives brands a streamlined platform for managing commerce operations more efficiently. Use our rich native functionality or connect to the third-party systems you already use. You can also customise and extend the platform with powerful libraries of REST and GraphQL APIs, custom apps, Shopify Functions, Metafields, and Flow.

Shopify represents ease of use, scalability, and flexibility. We’re seeing ease of use and insights in the back end. And we’re seeing the same ease of use on the front end with the customer experience. Shopify is able to deliver on both of those, and not a lot of platforms can say that.

Less maintenance, more value

Focus more on your business than your tech stack

Shopify gives brands the technical infrastructure and security posture they can rely on so they can focus on projects that support growth and customer retention. Daniel Wellington replaced commercetools, which needed a big tech team and in-house hosting, and cut their licensing costs by more than 50% compared with their previous ecommerce tools.

We wanted to select an ecommerce platform that shipped with the operational capability we needed as standard. We didn’t want the maintenance overhead and cost of building a checkout and integrating different payment types. Shopify met the operational requirements of a global ecommerce business, gave us the highest converting checkout in the sector—out of the box—and allowed us to leverage the app ecosystem to bring new features and capabilities to market much faster.

Shaun Perkinson — CTO, Boden

Improve security

Managing your security posture is all risk, no reward

Shopify is committed to making proactive changes to our infrastructure to reduce the burden on brands and keep them at the forefront of security. Our teams also cover the tedious work that your teams don’t want to do to help enable your compliance with constantly-evolving frameworks like PCI for secure payments, SSL encryption, and SOC for retailers. commercetools Checkout includes built-in PCI compliance for brands that use it.²

Shopify offers an integral platform that is secure. We don't have to worry about things like privacy, security, and we can focus more on what matters to our business, like content management, marketing, and product development.

PCI Compliance

Shopify provides PCI compliance for all built-in features, which allows brands to securely process payments without the hassle of independent code compliance and auditing required by competitors.

SOC Compliance

Shopify is SOC 1, 2, and 3 compliant, providing a secure environment for retailers, while other enterprise offerings require costly development to achieve the same level of security.

SSL Encryption

Shopify includes SSL encryption for all online stores, safeguarding sensitive information and ensuring secure communication between customers and the website.

Fraud prevention

Shopify’s built-in fraud analysis tools integrate with leading fraud detection services to help brands identify and prevent fraudulent activities.

Data protection

Brands enjoy robust data protection and security measures like encryption, firewalls, and audits, consent management via the Shopify Privacy & Compliance app.

*Learn more about Shopify’s PCI and SOC reports here.

Improve business continuity

Shopify future-proofs your tech stack

Building on commercetools can require a team of developers that has a deep knowledge of the intricacies of your tech stack. When just one developer leaves your company, they take valuable knowledge with them, which could make it more difficult to keep the lights on, much less innovate. But because Shopify relies on popular development frameworks—and is always backed by our best-in-class strategic support teams—it's easier for businesses to share knowledge, collaborate more effectively, and build faster.

Analyst validation

Industry analyst recognition

Gartner® Magic Quadrant™ report

Gartner® Magic Quadrant™

Shopify was named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Commerce Platforms, its fourth consecutive year as a Leader, and positioned highest for Ability to Execute.⁵

Forrester logo

Forrester

Shopify was named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026, one of two Leaders in the evaluation and was designated a Customer Favorite.¹¹

Gartner® Critical Capabilities™ report

Gartner® Critical Capabilities™

Shopify received the highest score in the AI-Enabled Commerce (3.33 out of 5) and B2C Digital Commerce (3.75 out of 5) use cases, and scored highest in the Composable and Agile Commerce use case, in the 2026 Gartner® Critical Capabilities for Digital Commerce Platforms.¹²

IDC logo

IDC market share

IDC ranked Shopify #1 in worldwide digital commerce applications market share for 2025, with 21.8% of revenue, up from 19.5% in 2024.¹³

14x more likely to implement on budget¹

Migrate with support from the world’s largest commerce partner ecosystem

Ready to make the leap from commercetools to Shopify? Our global ecosystem of Shopify Partners has the expertise you need to navigate even the most complex migration challenges.

$3.8 billionin Shopify Partner payouts for the year ending June 30, 2026¹⁶

90+Shopify Certified Technology Partners¹⁵

Shopify vs. commercetools comparison

How Shopify and commercetools compare on cost, implementation, hosting, checkout, B2B, international selling, APIs, AI, and migration, as of November 2026.
Comparison of Shopify and commercetools across nine buyer concerns, with sources in the footnotes.
Buyer concernShopifycommercetools
Total cost of ownership
Shopify
8% lower budgeted implementation costs than migrating to commercetools, on average¹; Shopify Plus starts at $2,300 USD a month¹⁷
commercetools
Order-based pricing quoted by sales, with no public list prices²
Implementation time
Shopify
Compared with migrating to commercetools: 10% faster, 29% more likely on time, and 14x more likely on budget, on average¹
commercetools
Baseline in Shopify's Time to Value study¹
Hosting and upgrades
Shopify
Fully hosted SaaS; Shopify Editions highlights 150+ product updates twice a year⁹
commercetools
SaaS on Google Cloud and AWS, with versionless APIs updated through continuous delivery²
Checkout
Shopify
Built in, and converts 15% better on average and up to 36% better than the competition⁴
commercetools
commercetools Checkout, or a checkout built on its cart and order APIs²
B2B
Shopify
Wholesale and DTC on one platform; named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Commerce Platforms⁵
commercetools
Business units, associates, quotes, and approval flows²
International selling
Shopify
Sell in multiple countries from one store, with currency, language, and pricing set per market; Shopify Plus includes up to 9 free expansion stores for the same brand³ ¹⁷
commercetools
Countries, currencies, and languages set per project, with stores and channels per market²
APIs and headless
Shopify
Storefront and Admin APIs, Shopify Functions, and Hydrogen with Oxygen hosting³
commercetools
API-first, with REST and GraphQL APIs²
AI features
Shopify
Shopify Editions highlights 150+ product updates twice a year.⁹ Sidekick and Shopify Catalog are included, and Agentic Storefronts is enabled automatically for eligible stores. Terms and availability apply.⁸ When an AI-referred shopper lands on a product page, they convert about 80% better than an organic-referred shopper.¹⁰
commercetools
AI Hub connects brand logic to AI channels such as Gemini, Copilot, and ChatGPT; AgentSphere builds and governs commerce agents; Managed MCP Servers connect AI assistants to a project²
Migration
Shopify
CSV import, migration apps, and Shopify Partners, with bulk URL redirect imports to keep old links working³
commercetools
No dedicated Export API; export from the Merchant Center or query the HTTP API²

Sources are listed in the numbered footnotes after the FAQ. commercetools facts are from commercetools' own pages, accessed October 23 and November 6, 2026.

Shopify vs. commercetools FAQ

Shopify vs. commercetools

Want better results? Switch to Shopify.

From higher revenue potential to constant innovation, customers and analysts agree that Shopify’s the leading choice.

¹ Data from research commissioned by Shopify and published by EY (October 2025). All values are average. Data based on 300+ organizations surveyed with GMVs between $50-$500M+ across global key markets and seven competitor sets that migrated platforms within the past three years. Data from May 2022 to June 2025.

² commercetools, "Plans and pricing" (commercetools.com/pricing), "API-first commerce" (commercetools.com/api-commerce), "Agentic commerce" (commercetools.com/products/agentic-commerce), "AgentSphere" (commercetools.com/products/agentsphere), and "Getting started with cloud-native SaaS" (commercetools blog); commercetools documentation (docs.commercetools.com): "Compatibility and release lifecycle," "Checkout overview," "How B2B extends B2C," "Project configuration overview," "Import and export," "Connectors," "Merchant Center API," and "Managed MCP Servers overview." Accessed October 23 and November 6, 2026.

³ Shopify Help Center, "Getting started with markets," "Migrate to Shopify," "Creating and managing URL redirects," "Adding variants," and "Expansion stores"; Shopify.dev, "Storefront API" and "Hydrogen"; and Shopify Editions (shopify.com/editions). Accessed October 23 and November 9, 2026.

⁴ Study completed in partnership with a Big Three global management consulting company. Data based on a study completed in April 2023 (shopify.com/enterprise/blog/shopify-checkout).

⁵ Gartner, Magic Quadrant for Digital Commerce Platforms, Aditya Vasudevan, Penny Gillespie, Sandy Shen, Jason Daigler, Mike Lowndes, 19 October 2026 (shopify.com/resources/gartner-magic-quadrant). GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

⁶ Shopify investor materials. App count as of December 31, 2025. Global commerce is cumulative Shopify GMV since Shopify’s inception.

⁷ The Entrepreneur Effect (2026), shopify.com/entrepreneur. The US ecommerce market is based on US Census Bureau data (Quarterly Retail E-Commerce Sales, not adjusted) for 2025. Shopify market share represents sales by Shopify merchants based on Shopify’s 2025 US GMV, excluding merchant sales made through POS.

⁸ Shopify, Agentic Storefronts (shopify.com/agentic-storefronts). Agentic Storefronts is enabled automatically for eligible stores; terms apply.

⁹ Shopify Editions (shopify.com/editions). Shopify Editions ships twice a year; the Spring 2026 Edition included more than 150 updates.

¹⁰ Shopify first-party data, Q2 2026. Average for AI-referred and organic-referred sessions that landed on a product page on Shopify storefronts.

¹¹ The Forrester Wave™: Commerce Solutions, Q3 2026, July 22, 2026 (reprint.forrester.com/reports/the-forrester-wavetm-commerce-solutions-q3-2026-9989c1a9/index.html). Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications.

¹² Gartner, Critical Capabilities for Digital Commerce Platforms, Sandy Shen, Aditya Vasudevan, Mike Lowndes, Jason Daigler, Penny Gillespie, 20 October 2026 (shopify.com/resources/gartner-magic-quadrant). The Gartner disclaimer in ⁵ applies.

¹³ IDC Market Share: Worldwide Digital Commerce Applications Shares, 2025, doc #US54603626, June 2026, as reported on the Shopify Enterprise blog, "Shopify Ranked #1 For Worldwide Digital Commerce Applications Market Share" (shopify.com/enterprise/blog/shopify-market-share).

¹⁴ Based on internal Shopify data for merchants active with B2B on Shopify between July 2022 and October 2024.

¹⁵ Shopify Technology Partner Directory (shopify.com/plus/partners/technology), which listed 95 Certified Technology Partners when accessed November 9, 2026.

¹⁶ The Entrepreneur Effect (2026), shopify.com/entrepreneur. Shopify Partner payouts for the year ending June 30, 2026, from Shopify partner payout records.

¹⁷ Shopify pricing (shopify.com/pricing), accessed November 9, 2026. Shopify Plus is available on one-year and three-year terms. Shopify Plus pricing is in US dollars; the 0.2% fee applies when you use a third-party payment provider instead of Shopify Payments.